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RISE Services Issues New COVID-19 Guidance for Social Security and Medicaid Beneficiaries

21 April 2020 – Consulting Connection Services, a comprehensive provider of benefit planning services in Virginia, is issuing new guidance to its stakeholders during COVID-19. Consulting Connection Services has announced this new guidance in response to the federal coronavirus relief bill, or CARES Act, passed into law.

With the introduction of the CARES Act, many Social Security and Medicaid beneficiaries are assessing its impact on their situation. Consulting Connection Services is joining this cause using information received from federal and state agency partners to better support beneficiaries during COVID-19. As the situation remains fluid, Consulting Connection Services is committed to monitoring developments and promptly updating stakeholders.

With federal stimulus payments forthcoming, Consulting Connection Services is answering questions from beneficiaries and providing them with need-to-know information. First, it is recommended that all receipts enter direct deposit information on the IRS portal to speed up stimulus payment distribution if they have not previously filed a tax return. However, one does not need to file if they do not regularly do so. These one-time payments are not taxable and can be excluded from resources for a period of time.

Action Needed for Social Security Beneficiaries with Dependents and Who Do Not File Tax Returns to Receive $500 Per Child Payment

“Social Security beneficiaries and Supplemental Security Income (SSI) recipients who don’t file tax returns will start receiving their automatic Economic Impact Payments directly from the Treasury Department soon. People receiving benefits who did not file 2018 or 2019 taxes, and have qualifying children under age 17, however, should not wait for their automatic $1,200 individual payment. They should immediately go to the IRS’s webpage at visit the Non-Filers: Enter Payment Info Here section to provide their information. Social Security retirement, survivors, and disability insurance beneficiaries with dependent children and who did not file 2018 or 2019 taxes need to act by Wednesday, April 22, in order to receive additional payments for their eligible children quickly. SSI recipients need to take this action by later this month; a specific date will be available soon.

Importantly, however, one must apply for unemployment, if eligible, if receiving Supplemental Security Income (SSI) benefits. Social Security will count unemployment benefits as "unearned income," and Supplemental Security Income (SSI) benefits will be reduced in a similar manner as to earned income is counted. If Supplemental Security Income is discontinued, one will need to work with Social Security to get payments reinstated once unemployment ceases.

In light of the changing circumstances, Consulting Connection Services may now be able to connect beneficiaries with resources not previously eligible for, including Supplemental Nutrition Assistance Program (SNAP) or Medicaid benefits, and cell phone or internet/phone services, among others. Please connect with your assigned specialist if you need assistance with any of these items.

“During this worldwide crisis, we are here to help connect people to vital resources,” remarked Barbara Tate, Chief Executive Officer at Consulting Connection Services. “We will help to ensure individuals receive the benefits they are entitled to, so their individual and community-based needs are adequately managed during such an unprecedented and uncertain time for many Social Security and Medicaid beneficiaries.”

About Consulting Connection Service

Consulting Connection Services is a vendor for the Department for Aging and Rehabilitative Services (DARS) and Virginia Medicaid Waiver vendor. We will continue to provide much needed services including benefits planning, general community guide, and community housing guide during the COVID-19 pandemic. Consulting Connection Services helps individuals who are receiving social security benefits understand those benefits, explore the possibility of employment, and the effect of employment on local, state, and federal benefits. We also work to connect people to well needed resources in their community. To learn more, please visit

Media Contact

Company: Consulting Connection Services

Name: Barbara Tate

Title: Chief Executive Officer

Phone: 703-857-4337


Email: [email protected]