Our staff follows our listed guiding principles: -

1. Exceed customer expectations
2. Live the Golden Rule (treat others with courtesy and respect)
3. Be a leader
4. Participate and contribute
5. Pursue excellence
6. Work as a team
7. Share knowledge
8. Keep it simple (make it easy for customers to do business with us and for us to work together)
9. Listen and communicate
10. Have fun when its right time